En
info@brest-lpg.by +375 (17) 290-72-00 (Minsk) +375 (162) 50-31-83 (Brest)
En
+375 (17) 290-72-00 (Minsk) +375 (162) 29-01-96 (Brest)
  1. Main
  2. Privacy policy

Privacy policy

This Personal Data Privacy Policy (hereinafter referred to as the "Policy") governs the procedures for collecting, processing, and using information that the website located at https://westexpedition.by/en/ may obtain about a User during their interaction with the site and its services.

  1. TERMS AND DEFINITIONS
    1. The following terms are used within the context of this document:
      • "Website Administration" — authorized representatives of LLC "ZapadTransExpedition" who manage the website and act on behalf of the company. The Administration determines the purposes, procedures, scope of processed personal data, and the operations performed with such data.
      • "Personal Data" — any information that directly or indirectly relates to an identified or identifiable natural person.
      • "Processing of Personal Data" — any action (operation) or set of actions performed with personal data, using automated means or without such means, including collection, recording, organization, storage, adaptation, retrieval, consultation, use, disclosure, depersonalization, blocking, deletion, or destruction.
      • "Confidentiality of Personal Data" — a mandatory requirement prohibiting the disclosure of personal data without the consent of the data subject or other lawful grounds.
      • "Website User" (hereinafter — the "User") — any individual who has access to the Website via the Internet and utilizes its resources and functionality.
      • "Cookies" — a small piece of data sent by a web server and stored on the User's device, which is transmitted back to the server upon subsequent requests.
      • "IP Address" — a unique network identifier of a device used for data transmission in a network operating under the IP protocol.
  2. GENERAL PROVISIONS
    1. By using the Website, the User confirms their full and unconditional acceptance of the terms of this Policy and the procedures for processing their personal data.
    2. If the User does not accept the terms of this Policy, they must immediately cease any use of the Website.
    3. This Policy applies exclusively to the website https://westexpedition.by/en/. The Administration does not control and assumes no responsibility for the actions of third parties, nor for the content or privacy policies of external resources that may be linked from the Website.
    4. The Administration does not verify the accuracy or completeness of personal data provided by the User.
  3. SUBJECT OF THE PRIVACY POLICY
    1. This document defines the obligations of the Administration to ensure the protection and confidentiality of personal data provided by the User during registration, completion of contact forms, or submission of applications.
    2. The personal data subject to processing under this Policy includes:
      • user's surname, first name, and patronymic;
      • contact telephone number;
      • company name;
      • Unique Taxpayer Number (UNP);
      • quality certificate or passport;
      • email address.
    3. The Website ensures protection of data that is automatically transmitted during the viewing of advertising materials and navigation through the resource:
      • device IP address;
      • information contained in cookies;
      • details about the browser or other software providing access to advertising;
      • time of access to the page;
      • URL of the page containing the advertising block;
      • referrer (address of the previous page).
      The Website does not collect or store statistical data regarding visitors' IP addresses.
    4. Any other personal information not specified above (details about browsers, operating systems, etc.) is protected and shall not be disclosed, except in circumstances described in sections 5.2 and 5.3 of this document.
  4. PURPOSES OF COLLECTING USER PERSONAL INFORMATION
    1. The Administration may use the User's personal data for the following purposes:
      • Providing the User with access to personalized sections and services of the Website (where available).
      • Establishing communication with the User, including sending notifications, responding to inquiries related to the functioning of the Website, provision of services, and processing requests and applications from the User.
      • Determining the User's geolocation to ensure information security and minimize risks of fraudulent activities.
      • Verifying the accuracy and completeness of information provided by the User.
      • Providing qualified customer service and technical support when issues arise related to the use of the Website.
      • Conducting advertising and marketing activities with the User's consent.
  5. METHODS AND DURATION OF DATA PROCESSING
    1. Processing of personal data is carried out indefinitely, by any lawful means, including through the use of automated personal data systems or without such tools.
    2. The User consents to the Administration's right to transfer their personal data to third-party organizations (e.g., delivery services, telecommunications operators) solely for the purpose of fulfilling obligations to the User.
    3. Transfer of personal data to state authorities of the Republic of Belarus is permissible only on lawful grounds and in accordance with the procedures established by applicable legislation.
    4. In the event of compromise or unauthorized disclosure of personal data, the Administration is obliged to promptly notify the User.
    5. The Administration implements a comprehensive set of organizational and technical measures aimed at protecting personal data from unauthorized access, loss, modification, blocking, copying, dissemination, and other unlawful actions.
    6. The Administration, together with the User, takes all necessary steps to minimize damages or negative consequences that may arise from the loss or disclosure of the User's personal data.
  6. MUTUAL OBLIGATIONS
    1. The User is obligated to:
      • Provide up-to-date personal data necessary for the full use of the Website's functionality.
      • Timely update or supplement the provided personal data in case of changes to such information.
    2. The Website Administration undertakes to:
      • Use the obtained information strictly for the purposes specified in Section 4 of this Policy.
      • Ensure the confidentiality of received data, not disclose it without the User's prior written consent, and refrain from selling, exchanging, publishing, or otherwise disclosing the User's personal data, except in cases specified in sections 5.2 and 5.3 of this document.
      • Apply precautionary measures to ensure the security of personal data in accordance with generally accepted business practices.
      • Suspend processing (block) the personal data of the relevant User from the moment a request is received from the User themselves, their legal representative, or an authorized body for the protection of data subjects' rights, for the duration of verification, in case inaccurate information or unlawful processing is identified.
  7. LIABILITY OF THE PARTIES
    1. In the event of failure to fulfill assumed obligations, the Administration shall be liable for damages incurred by the User as a result of unlawful use of their personal data, in accordance with the legislation of the Republic of Belarus, except for circumstances stipulated in sections 5.2, 5.3, and 7.2 of this Policy.
    2. The Administration shall not be held liable for loss or disclosure of confidential information if such information:
      • Was in the public domain prior to its loss or disclosure.
      • Was received from a third party prior to its receipt by the Website Administration.
      • Was disclosed with the explicit consent of the User.
  8. DISPUTE RESOLUTION
    1. Prior to initiating legal proceedings regarding disputes between the User and the Administration, the parties are required to submit a written claim proposing voluntary settlement of the conflict.
    2. The recipient of the claim is obligated to provide the claimant with a written response regarding the results of the claim review within 30 calendar days from the date of receipt.
    3. If no agreement is reached, the dispute shall be referred to a court of law in accordance with the provisions of the applicable legislation of the Republic of Belarus.
    4. The substantive law of the Republic of Belarus shall apply to this Policy and the legal relationship between the User and the Administration.
  9. FINAL PROVISIONS
    1. The Administration reserves the right to make changes and additions to this Privacy Policy without prior notice to the User.
    2. The updated version of the Policy shall enter into legal force from the moment of its publication on the Website, unless a different effective date is specified within the document itself.
    3. All proposals, comments, or questions regarding this Policy should be directed through the "Contacts" section of the Website.
    4. The current version of the Privacy Policy is available at: https://westexpedition.by/en/privacy-policy/.